Help & Support
Sign-up
I entered my information and agreed to terms of service, but I didn't receive a verification email
Please ensure that you're checking the inbox of the same email address you used to sign up.
Be sure to check your spam or promotions folders, as it's possible to be sent there mistakenly.
The sender will be Rakuten Insight Surveys, and the subject will be "Verify your Email"
If you can't find it after 10 minutes, please use the button below to send us an inquiry so we can help.
Did this answer your question?
Still need help?